You can also rent certain books on a monthly basis, for 30, 60 or 90 days. Do you get your money back after renting books and then. December 27, 2012 if i purchase a used book on chegg, what kind of condition will it be in. Repeat the process for any additional ebooks you need to return. Selling your books is a crap shoot because you get maybe 12 back, if that. No return lines, no waiting, just returning your books on your own time. There are no steps you need to take to return an etextbook. One of their most notable arrangements within their business model is a relationship with the global releaf program. Access your account, print your free returnshipping label, and affix it to your own box. You can rent books from amazon for one semester at a time.
Another unique component of the chegg experience is their marketing efforts. If you want to return a rented book within 21 days of its rental date, see our worryfree guarantee. Chegg, which competes with amazon on physical textbook rentals but. Finally, chegg charges nothing upon returning the textbooks at the end of the term. There are two fees that you will be charged if you return your books late the first fee will be charged after your due date has passed if you haven t returned your books this is a fee to automatically extend your due date by 10 days this will allow you a little mor. The issue was classified by gethumanhsabik2 at the time as a cancel account problem, and was later reported to be fixed on november 3rd, 2017. Chegg is only offering the addon for about 10% of its titles. I called and within 10 seconds the issue was fixed since they have my phone. For semesterlong rentals, we may extend your rental period by an additional 15 days and charge you the applicable 15day extension fee for the textbook. I had an issue with chegg study charging my account after i rented a textbook from them. Fill out the form below, and well give you 30 more days to return your books. All of our textbooks come with a 21 day satisfaction guarantee, 14 days for etextbooks. All of our textbooks come with a 21 day satisfaction guarantee, 14 days for. Renting books from amazon can be more economical than buying them, but you must ensure they are returned on time if you return a rented book to an amazon pickup location, it may mean your item.
You agree that you are responsible for remembering the rental return date and returning the rental to us within the time frame specified. To avoid additional charges, your return shipments must be scanned and actively en route within the ups package tracking system by. Chegg did your professor change your book on you last. They also send you a label to print off and you just have to pack the books up and ship them off.
Because at chegg were all about removing the obstacles that stand in the way of the education you want and deserve. If you have purchased or rented a digital or physical textbook from chegg and need to return it, just log in to your account on the website. If you ever wondered how you can return textbooks that you have rented from chegg, please. Licensed to youtube by umg on behalf of fader label. You dont have to own a kindle to read the rented books. As used copies and used rental copies of books sell out, students will have the option of purchasing new copies or new rental copies of the book. Print out the packaging slip and return shipping label. On november 1st, 2017, gethumanbriannas reported to gethuman that they were having an issue with chegg and needed to get in touch. When renting with, there are some rules and guidelines you should.
When you rent books part of the price is a deposit you do get back but the rest is rent you do not get back. University of toronto bookstore standard condition will be judged by the bookstore alone, and generally means book spine intact, no excessive damage to cover or contents, all original pages intact, all original components present, and no excessive. They also offer a selection of etextbooks, which can be rented to save you time and money. Aug 30, 2011 chegg is only offering the addon for about 10% of its titles.
Chegg operates its own warehouses, but it claims to offer more than 4. If a new edition comes out when you are in school, then your books that you bought are worthless on the resale market. The first fee will be charged after your due date has passed if you havent. Students who shop early will be the most likely to acquire rental copies in the condition they desire. Chegg prepaid return labels are good for packages weighing up to about 30 pounds. To return a rental after the initial rental period. If you have purchased or rented a digital or physical textbook from chegg and need to return it, just log in to your account on the chegg. Help desk textbook rental rent textbooks knetbooks. Chegg wants your textbooks back before finals, or theyll. Generally you just go to the site where you rented the textbook, log in to your account and print out a return label. I rented my textbooks from chegg and i saved hundreds. When its time to return your rented book at the end of your rental period, please do the following. Allsome of which is refundable when you finally get off your lazy butt and send the book back. There are also many other features to chegg that include free ebooks of the textbook you just rented, study tips, and lessons that go along with the books you rented.
The dropadd policy for rented books is the same as for purchased books. You have some great prices but i cant stand too much highlighting in my books, so i want to find out before i order. At the end of the rental period, you exit out of the terms and conditions and lose all rights to the rented materials. How to save the most on chegg textbooks and services. Chegg offers college books for rent up to 90% off their original list price found at campus bookstores. Rental stock is limited to our on hand quantities of a book. Jan 17, 2018 they also send you a label to print off and you just have to pack the books up and ship them off. Convenient rental terms whether your college runs on the semester or quarter system, our textbook rentals are available for the duration of that time period. Rented materials return rented materials must be returned using the prepaid shipping label at least 5 days prior to the rental return date designated by us at the time of rental the rental return date to avoid any late fees. I bought a book on chegg, and rented 2, now the rented books are returning in a couple of days and i want to return the bought book. When returning a book early using the prepaid label, the return shipping costs are covered by chegg. All used textbooks will be in acceptable rental condition, as determined.
You have not viewed or printed, in total, more than twenty percent 20% of the vitalsource etextbook. Even so, selling short ebook passes to fill the time between the rental and arrival of textbooks is a smart move for chegg. Access your account, print your free returnshipping label, and affix it to your own box package your books well enough to prevent shipping damage. Rules and guidelines for renting with chegg com textbooks. Rent textbooks cheap price compare textbook rental sites. You have 14 days to return a digital textbook and 21 days to return a physical textbook. Amazon textbook rental competitor chegg chucks physical. Chegg study pack managing my subscription chegg writing textbooks ordering returns sell books etextbooks. May 15, 20 is an online company that sells and rents textbooks. Chegg then rents them back out to a new batch of students. It may take up to 24 hours for the new due date to appear in your account. There are two fees youll be charged if you return your books late. You have 14 calendar days to return an item from the date you purchased it.
With the holidays, the chances of these books getting to chegg within 7 days is. Dec 27, 2012 if i purchase a used book on chegg, what kind of condition will it be in. They are poor at communicating with customers as the returndue date for the books approaches. When i worked at chegg it was our number one support question and every year we changed t. How to return rented books to amazon business insider. After you sign in, you will see the items from your recent orders. We issue a prepaid fedex shipping label by default when you create your rental return label. The book detail page will let you know what rental periods are available.
Jul 19, 2017 on november 1st, 2017, gethumanbriannas reported to gethuman that they were having an issue with chegg and needed to get in touch. Whether you are looking at book rentals, cheap college books or just used textbooks youll find them here. Returning rented books chegg is a company that rents textbooks to college students. On october 31st, 2017, gethumanhsabik2 reported to gethuman that they were having an issue with chegg and needed to get in touch. When a textbook is rented or sold, then chegg pledges to have one tree planted. Chegg offers 7day ebook pass while paper books ship. Yes, the bookstore can refuse to accept your rental book if it is not returned in university of toronto bookstore standard condition. Aug 17, 2010 whether you are looking at book rentals, cheap college books or just used textbooks youll find them here. When you rent textbooks from chegg, can you can save yourself money versus buying the books.
Your etextbook access will automatically expire at the date and time indicated under the my. If the rented textbook you return to us is not postmarked on or before the textbooks due date, we may in our sole discretion automatically extend your rental period. According to companies such as, and campus book rentals dfs sponsor, rental books are often 50% to 85% off the list price. Dont forget any personal or account information you might need for chegg to know who you are. It may take up to 24 hours for the new due date to appear in your. Chegg allows you to highlight but not write in rented books, so make sure that renting text books allows you to keep your study habits. Apparently chegg wants me to go into finals without books. University of toronto bookstore standard condition will be judged by the bookstore alone, and generally means book spine intact, no excessive damage to cover or contents, all original pages intact, all original components present, and no excessive highlighting. I saw that your rented books contain no writing and minimal highlighting, but does this apply to purchased used books as well. You go to the site and print a return label free shipping back. Renting textbooks saves college students a lot of money. You have 14 days to return a digital textbook and 21 days to ret. Rent or buy textbooks online at and save hundreds of dollars.
In the popup window, confirm the reason for the refund and select the refund button. New books must be returned in new condition to receive a refund. To avoid additional charges, your return shipments must be scanned and actively en route within the ups package tracking system by the rental return date. If youre not satisfied with any digital book that you rent or purchase from us. Rentbuy books on chegg save up to 90% on textbooks. Textbook rental prices from chegg can save student up to 90% off.
Maria cleary if i purchase a used book on chegg, what. If you are returning a book you purchased in new condition, it must be returned in new condition to be eligible for a refund. Even so, selling short ebook passes to fill the time between the rental and arrival of. The issue was classified by gethumanbriannas at the time as a general customer complaint problem, and was later reported to be fixed on november 19th, 2017. Returning rented text books is free with the shipping label chegg provides once your rental period is over. Online college textbook rental company chegg is getting out of textbook ownership to stay in the textbook rental business. How to return a kindle ebook early linkedin slideshare.
If you are dissatisfied with the quality of your rental, chegg. Return the book to the bookstore within the allowed period along with dropadd documentation. The best thing i can recommend is do not leave your books in your car. You have some great prices but i cant stand too much highlighting in my books, so i want to. If you do not receive your book by the date stated on your order confirmation, chegg will refund your shipping costs and send out a new book, if necessary. In almost all cases returning the rental is free of shipping charges. I rented with chegg for about a year but have recently become extremely dissatisfied with them. For a full refund, you can return a textbook within 21 days from the day you placed your order. Rent textbooks and get 7day free etextbook access while your book ship.
Select the rental item you wish to return and then select return rental to print the prepaid return shipping label. This semester, save even more on books and classroom help with the chegg coupon codes below. They were one of the early pioneers in the college textbook rental marketplace. From there, use the request refund button below your item. Digital books must be returned within 14 days to receive a refund. There are a few important things to keep in mind when returning an ebook you purchased from the vitalsource store. When returning a book early using the prepaid label, the return.
Click here to tweet, chat or call our chegg customer service team and get help for any service from textbooks to chegg study. Renting books from amazon can be more economical than buying them, but you must ensure they are returned on time if you return a rented book to an amazon pickup location, it. Bookrenter offers similar features, with savings of up to 75% possible according to the services homepage. If you think your books will exceed this weight limit, please print two. The site also allows you to extend the rental period, and even purchase the rented book outright. If you determine you are late returning your textbook rental, you generally just need to pay a small fee for overage charges. Should you need a book past the posted rental term, simply contact chegg before the due date for a free extension. Package up the textbook you wish to return, including the packaging slip. From here you can select the order, choose return, and follow the instructions. Sep 06, 2012 rent or buy textbooks online at chegg. You have to remember, however, this is the savings when compared to a brand new book. This is a fee to automatically extend your due date by 10 daysits 25% of the rental cost, plus tax. You may receive a new or a used textbook, based on availability. If you want to return a rented book within 21 days of its rental date, see our worryfree guarantee when its time to return your rented book at the end of your rental period, please do the following.
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